Rolling contracts allow BT to automatically renew your contract with them for a further 12 months *without* your explicit consent.

Their normal contract, however, allows you to leave when the 12 months is up.

Which one did you sign up to?

Because If you miss the annual reminder and try to leave BT for a cheaper alternative phone call supplier, you are stuck unless you pay for the privilege to leave!

This is damaging to competition in the deregulated telecoms industry, and so far, OFCOM as the regulator has failed to take firm action.

BT is clever to encourage you into these deals with incentives like free evening calls – but don’t be fooled into thinking this is good value.

Recent research shows that the average cost of Broadband has fallen by almost 40% over the past three years, and by switching suppliers regularly (which rolling contracts are designed to prevent) can result in large savings.

Switching Broadband supplier can also get you a faster service, since the average Broadband speed has increased by 700 percent in the past three years.

Deregulation of the telecoms industry has worked well until now, by delivering greater choice and falling prices.

But rolling contracts threaten this and should be urgently addressed by OFCOM.